Refund Policy

At Crumb & Co., we strive to ensure complete customer satisfaction. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order for a full refund or exchange. Refunds will be processed based on the condition of the product and the nature of the issue. Customized cakes and special orders are non-refundable once production has begun, but we will work with you to find a satisfactory solution.